Purchased items will be processed for shipping within 4-7 days of placing your order. Most of our products are Made to Order which will take between 7 and 10 business days before being shipped via USPS. Please allow up to 3 days once your order has shipped to arrive.  If you still have not received your purchase after 7 days of receiving your tracking number, please notify customer care at info@melonmanbrand.com. If we state that an order is available for pre-order, if may take up to 3 weeks before stock arrives and is available to ship. We reserve the right to create and print your shipping label days before your order is taken to the post office.

As a reminder, we are a very small team - we are NOT Amazon. We print and embroider all the items that are for sale domestically and fulfill each and every order ourselves. We take each package and drop it off at the post office. There are instances were USPS can lose your package in the staging process. This is out of our control but we are happy to resend a new package out to you at no extra cost. We always appreciate your support and patience.

We accept the following payment methods - PayPal, Mastercard, Visa, and AmEx

Although an item may appear in-stock in our shop, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery.  We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order.  We will notify you if such a problem arises.


We do NOT accept returns OR handle exchanges and all sales are FINAL. Melon Man Brand is not responsible for any lost, stolen, or damaged shipments.


If you have a retail shop or business and would like to start a wholesale account, please reach out to info@melonmanbrand.com for more information.

We do NOT handle any autograph requests from Ross. Please refer to his website at rosschastain.com for more information on hero cards, autograph requests and any other Ross inquires. Thank you.